Shipping & Returns
Orders will be packaged and shipped within 1 to 3 business days of your purchase. Orders ship from Brooklyn, New York.
Domestic orders are shipped via USPS Priority Mail with tracking and insurance. Once shipped, orders will be delivered within 1 to 3 business days, depending on the destination. Orders for jewelry only will ship via USPS First-Class Mail with tracking and insurance, and will similarly be delivered within 1 to 3 business days. You will receive an order confirmation email as soon as your order is placed and a follow-up email with tracking information once your order has been shipped.
Orders of $250 dollars or more receive free USPS Priority shipping for orders within the contiguous US. Just use the code 250FREE when checking out.
If you live in the NYC area, we can arrange for a free, in-person delivery. Simply purchase the item you want and I will refund the delivery fee, then email email@example.com to coordinate delivery.
All international orders will ship via USPS International (First-Class Package (7 to 21 days) or Priority Mail International (6 to 10 business days), depending on weight). There are different shipping fees for jewelry only orders and all other orders. If you need an international order to be expedited, please email firstname.lastname@example.org for a shipping estimate. USPS does not guarantee international delivery times. When customs clearance procedures are required, it can cause delays beyond the original delivery estimates.
Please note that international customers are liable for all import duties and customs that may be charged by the destination country. You can check with your country's customs office to determine what your additional costs will be prior to buying.
Please also note that all international orders are final.
Returns & Refunds
All of our items are handmade, and are either one of a kind or very limited edition. Please consider this carefully when ordering. That said, we want you to be completely satisfied with your order and shopping experience. With the exception of international orders, you will have 14 days after delivery to return unworn, unwashed and undamaged items.
Please send returns to:
Attn: Jessica Singer
3391 12th Ave #1R
Brooklyn, NY 11218
Please include your original order number, full name and contact information with your return. Return shipping costs are the responsibility of the customer. For your benefit, please also ensure that your package is insured and has a tracking method. Le Mondeur will not accept responsibility for lost packages without proof of delivery.